The live component of the event will be held on 19th-21st of March, 2026
The location for the live-event patient training will be at Todays Dentistry, 91 Kittyhawk Drive, Chermside. QLD. 4032

Dental Health Network is an Australian CPD provider and this is a CPD training event. CPD certificates will be issued at the completion of the training.

If you'd like to talk to our team, there are two easy ways to contact us:
You can email us at robyn@dentalhealthnetwork.com.au OR
Call Robyn on 0433 824 144

Cancellations and refunds
We reserve the right to change the course dates or venue, or move your registration to an alternative, suitable course, if circumstances arise that are beyond our control (for example due to COVID disruptions). We will aim to give you as much notice as possible. We cannot be held liable for any other costs including (but not limited to) expenses, travel or accommodation or other arrangements. We recommend that you take out adequate travel insurance (where available) to cover any significant costs or consequential losses incurred.
Whilst we aim to avoid changes to our intended course program, we reserve the right to modify, withdraw or cancel any part of the course provided the content is of the same or better quality or value as originally intended.
If you wish to cancel your booking, for your security we will not accept any cancellations by phone. To make a cancellation, you must provide notice in writing sent to robyn@dentalhealthnetwork.com.au. Only written notice of cancellation will take effect and be acted upon.
If you cancel your booking your deposit or first instalment (max$1500) will not be refunded. We arrange custom items for participants in the training courses and incur upfront costs that we must pay regardless of whether you participate or not. The deposit amount we collect offsets some of these costs. There are times where we may be able to transfer your booking to another course date, however we cannot guarantee this availability. Future course dates may be more expensive than the current course and you would be responsible for any difference in this scenario.
If you cancel your booking, you may also forfeit part of your paid fees, depending upon how close we are to the training start date.

Time of cancellation before the online course start date

Non-refundable amount
More than 60 days’ notice of cancellation
Your deposit will be non-refundable, any other money paid by you will be refunded
Less than 60 days’ notice but more than 30 days’ notice
Your deposit will be non-refundable plus you will also forfeit 50% of the balance money paid by you
Less than 30 days’ notice
No refund of any amount paid
No show on day
No refund of any amount paid
Partial attendance
No refund of any amount paid

No reductions, set offs or refunds will be made available to any participant not arriving for the start of the course, arriving late, leaving early or otherwise failing to attend the full course for any reason.
If you have cancelled your booking, you will not be permitted entry to the course without prior payment in full, and a place being available on the course.
We acknowledge that there may be extenuating circumstances preventing your attendance at the commencement or any part of the course. You must apply to us in writing for consideration of your circumstances. In our absolute discretion, we may permit the transfer of your booking to a future course or refund part of the course fees paid. Future courses may be more expensive, and you will need to pay any additional amount. Any changes to your booking made due to extenuating circumstances must be confirmed by us in writing to have any force or effect.

“Will this course satisfy requirements to give me Adult Scope?”
If you graduated without adult scope...
If you want to lift your scope as an Oral Health Therapist to include adult restorations, you have two options. You can obtain a Graduate Certificate, or you can pursue CPD training to demonstrate that you are educated, trained and competent to practice with adult scope.

When it comes to CPD training, there are currently three options available: Melbourne University CPD training, Sydney University CPD training, or the independent CPD training provided by Dental Health Network.

If you graduated with adult scope...

If something goes wrong during an adult restoration or there are other concerns raised about your skills, you may still have to substantiate your scope of practice even if you graduated with adult scope, or have already completed your Graduate Certificate. That means demonstrating that you are appropriately educated, trained and competent in performing the services that you are offering to patients.

As dental clinicians, our education really begins after we graduate. We're constantly learning and improving, and CPD is an opportunity to refine your skills, focus on clinical excellence and build supportive professional relationships with like-minded clinicians.

Yes, all meals during the event will be provided. (Thursday 19th March,2026 8am- Saturday 21st March 7pm)
Please advise Robyn (robyn@dentalheathnetwork.com.au) ASAP of any special dietary requirements
Accomodation is at Quest Apartment Hotel
40 Playfield Street
CHERMSIDE QLD 4032
(4nights accomodation is included in a one-bedroom room)

Course Terms And Conditions Page 1 of 7
DHN Training Terms and Conditions
[last updated 17 June 2025]
Training Provider: Dental Health Network Pty Ltd ABN 57 514 765 843
Address: 91 Kittyhawk Drive, Chermside QLD 4032
Website: https://www.dentalhealthnetwork.com.au/
Email: robyn@dentalhealthnetwork.com.au
When you read words “DHN”
,
“us”
,
“our” or “we”
, it means Dental Health Network Pty Ltd ABN 57 514 765
843 and includes our officers, employees, agents and assigns, and the words “you”
,
“participant”
,
“student” or
“your” means you, the user of our training services.
These terms and conditions (‘terms’) form the basis of your participation in training courses and your
expected standards of behaviour whilst participating in our training and afterwards. Please read these terms
carefully before booking your place on our course.
By booking a place, you agree to be bound by these terms. If you do not agree with any of these terms, please
do not book a place.
1 How do you purchase a course?
1.1 Courses will be made available on the dates and at the locations promoted by us.
1.2 Our website will have details of the target participants for the course as well as dates, locations,
inclusions, prices, application process and when payments are due.
1.3 Most of our courses will be made available via an application process. Many of the courses we offer
cater to specific classes of dental health practitioners and we need to ensure that your qualifications
and skill set are suitable for the course you are applying to enrol in.
1.4 Please be sure you meet the minimum qualifications for a course before you submit an application.
1.5 If your application is successful, we will notify you of the outcome and provide information about
bookings and payments. We may also request further information from you.
1.6 If your application is unsuccessful, we will let you know and may recommend other courses that are
more suitable. By completing an application form, you consent to our retention of your details on our
database and acknowledge that we may contact you in the future about other courses that may be
suitable for your needs. You may ask us to stop contacting you at any time by using the ‘unsubscribe’
function in our emails or contacting us directly.
2 What information do you need to supply?
2.1 As part of the application process, we will request information about you and this will include your
qualifications, practice experience and insurance. We will also request an authority from you to enable
us to verify the information you supply.
Course Terms And Conditions Page 2 of 7
2.2 As part of our training courses often include live treatment on participating patients, it is important
that the information you supply is accurate and complete. We must also verify your information to
make sure we only have suitably qualified participants in our courses.
3 Disability, communication or mobility needs
3.1 We are committed to encouraging equality and diversity within our courses and expect all participants
to show respect to other participants, patients, trainers and any other person involved with the training
or venue.
3.2 So that we can make sure we provide inclusive services, please advise us during the application process
if you have any communication, mobility or disability needs that may impact your ability to participate
in our course.
4 CPD availability from courses
4.1 Our website will list the expected CPD outcomes of the course you are applying for. The expected CPD
outcomes may not apply to you if you are unable to competently demonstrate the skills being taught in
the course.
4.2 We pride ourselves on the integrity of our course content, our methods and the DHN brand. To
maintain our high standards, all participants will need to meet a certain standard of participation to
achieve the complete CPD hours allocated to the individual course . We may make recommendations
for you to improve your competency in the skills being taught. These recommendations may include
that you receive one-on-one training with us or re-attend another training program to improve your
skills. You would incur additional costs for these options however we are here to help you succeed and
any decisions to undertake further training are completely up to you.
4.3 As you are aware, CPD outcomes and the ability to apply CPD learnings for your continual development
as a dental health professional are based on a self-assessment process. We can teach you the content,
provide you with hands-on experience and mentor you during the training, however the final
responsibility for your self-assessment remains with you. It is your decision to decide if the training you
have completed has given you the skills, knowledge and experience to competently include the skill
within your scope of practice.
5 Course inclusions and additional items
5.1 Our website will list the course inclusions for each course we offer. Part of the course material will be
accessible via our website, and it will be your responsibility to access this material.
5.2 For the training days:
a) You are responsible for your transport to and from the venue and any accommodation you need
to be able to attend a course. Where we are offering accommodation booking services on your
behalf, the booking will be made in your name and the complete booking transaction will be
between the accommodation provider and yourself, we are not a party to that relationship. This
means you will need to abide by the accommodation providers terms and conditions, including
their cancellation policy.
b) Please bring your own note paper and pens and any digital or personal learning resources you
require. We cannot guarantee the availability of Wifi at the venue/we will not have WiFi available
at the venue.
Course Terms And Conditions Page 3 of 7
c) You remain solely responsible for any personal items (including electronic equipment) or luggage
you bring to the venue.
d) Catering will only be provided at training courses if the course information states that it is
included. If the course includes catering, we will advise the venue of any dietary requirements you
notify to us but cannot guarantee special catering for those requirements.
6 Your responsibility as a participant
6.1 You must take responsibility for your own learning. You take full responsibility for your successes,
failures, actions and inactions in relation to your participation in the course and completion of the
practical and theory aspects of the course.
6.2 You must be mindful of timing - arrive on time, allocate sufficient time and attention to participate fully
and notify us of any absences.
6.3 You must commit to a strict policy of patient respect and confidentiality as teaching will include access
to real patients.
6.4 You must respect the needs of others for quiet, particularly when observing live sessions or if filming is
underway.
6.5 You must ensure that mobile phones are switched off at all times unless otherwise directed by a trainer.
Filming or audio recordings by you of any part of the course is expressly prohibited unless arranged
with us beforehand.
6.6 You must abide by and follow all reasonable rules and instructions given by the trainer or DHN during
your participation in the course.
6.7 You agree not to make any disparaging or negative comments regarding DHN, our trainers or staff or
our program via social media review sites, internet forums, chat rooms or traditional media outlets.
7 Using members areas
7.1 We may make available ‘members areas’ for enrolled students. This may be on our website or via
closed Facebook groups or similar.
7.2 You must comply with any code of conduct or similar policy we publish to our website or distribute to
you. If there is no specific code or policy, we expect you to show common courtesy and respect when
participating in training, forums, or making business or social connections through the member areas
or at live events. You must be respectful. If commenting on our social media or in relation to us, the
same expectations apply.
7.3 We are not obliged to monitor the posts and materials published to areas within our control on the
internet however we reserve the right to review any posts and remove posts or material if we consider
them inappropriate.
8 Payments and deposits
8.1 The currency used for payment of a course is $AUD.
8.2 Payment can be made via the payment platform on our website or as otherwise notified to you.
8.3 Bookings and payments are generally not transferable between courses, or participants.
Course Terms And Conditions Page 4 of 7
8.4 There are limited places made available for each course. Places for accepted bookings are allocated on
a ‘first come, first served’ basis.
8.5 The deposit amount is required to reserve a place in a training course and is non-refundable.
8.6 The balance of your course fees must be paid by the due date.
8.7 You are responsible for promptly remedying any failed payment.
9 Cooling off period
9.1 For all course bookings we provide a fourteen (14) day cooling off period. Your fourteen (14) day
cooling off period starts on the day you pay your deposit. During that period, you can cancel your
booking without giving any reason, and at no cost to you.
9.2 After the cooling off period has expired, our usual cancellation terms apply.
9.3 For any bookings made less than fourteen (14) days before the start date of the course, the cooling off
period will not apply and no refunds will be provided in the event of cancellation or failure to attend.
10 Cancellations and refunds
10.1 We reserve the right to change the course dates or venue, or move your registration to an alternative,
suitable course, if circumstances arise that are beyond our control (for example due to COVID
disruptions). We will aim to give you as much notice as possible. We cannot be held liable for any other
costs including (but not limited to) expenses, travel or accommodation or other arrangements. We
recommend that you take out adequate travel insurance (where available) to cover any significant costs
or consequential losses incurred.
10.2 Whilst we aim to avoid changes to our intended course program, we reserve the right to modify,
withdraw or cancel any part of the course provided the content is of the same or better quality or value
as originally intended.
10.3 If you wish to cancel your booking, for your security we will not accept any cancellations by phone. To
make a cancellation, you must provide notice in writing sent to robyn@dentalhealthnetwork.com.au.
Only written notice of cancellation will take effect and be acted upon.
10.4 If you cancel your booking your deposit will not be refunded. We arrange custom items for participants
in the training courses and incur upfront costs that we must pay regardless of whether you participate
or not. The deposit amount we collect offsets some of these costs. There are times where we may be
able to transfer your booking to another course date, however we cannot guarantee this availability.
Future course dates may be more expensive than the current course and you would be responsible for
any difference in this scenario.
10.5 If you cancel your booking, you may also forfeit part of your paid fees, depending upon how close we
are to the training start date.
Time of cancellation before
the course start date
Non-refundable amount
More than 60 days’ notice of
cancellation
Your deposit will be non-refundable, any other money paid by you
will be refunded
Course Terms And Conditions Page 5 of 7
Less than 60 days’ notice but
more than 30 days’ notice
Your deposit will be non-refundable plus you will also forfeit 50%
of the balance money paid by you
Less than 30 days’ notice No refund of any amount paid
No show on day No refund of any amount paid
Partial attendance No refund of any amount paid
10.6 No reductions, set offs or refunds will be made available to any participant not arriving for the start of
the course, arriving late, leaving early or otherwise failing to attend the full course for any reason.
10.7 If you have cancelled your booking, you will not be permitted entry to the course without prior
payment in full, and a place being available on the course.
10.8 We acknowledge that there may be extenuating circumstances preventing your attendance at the
commencement or any part of the course. You must apply to us in writing for consideration of your
circumstances. In our absolute discretion, we may permit the transfer of your booking to a future
course or refund part of the course fees paid. Future courses may be more expensive, and you will need
to pay any additional amount. Any changes to your booking made due to extenuating circumstances
must be confirmed by us in writing to have any force or effect.
11 Right to refuse entry or exclude
11.1 We reserve the right to refuse course entry to any participant, or to exclude a participant from a course
where there is or has been conduct which in our opinion is likely to cause distress, damage or
annoyance to participating patients, other students, employees, property or to any third party.
11.2 We reserve the right to refuse course entry to any participant, or to exclude a participant from a course
where there is or has been a breach of these terms or we reasonably believe the student has arrived
for training under the influence of drugs or alcohol.
11.3 Participants refused entry to a course or removed from a course will be treated as partial attendants
and incur the charges referred to in our cancellation provisions above.
12 Recording of training events
12.1 You agree not to make any digital recording (whether audio, video, photographic, streaming or by other
method – including ‘selfies’) of any part of the course, the course participants, the patients or during
breaks. We reserve the right to exclude you from a course for breach of this provision.
12.2 You acknowledge that DHN may video, photograph or otherwise digitally record parts of the training
courses and you irrevocably authorise us to use any image, likeness or recording of you in any manner
we chose without reference to or payment to you. If you wish to avoid being recorded, you should
notify us at the start of the course and participate in a way that reduces the likelihood of you being
recorded. At our discretion we may use technology to de-identify your part in a recording, rather than
remove you from the recording.
13 No recommendations
Course Terms And Conditions Page 6 of 7
13.1 Content in our members areas or closed Facebook group may be contributed by third parties and is not
endorsed by us. The person contributing that content is responsible for what they have provided. If you
have any concerns about that content, you should contact the author directly.
14 Copyright, Trademarks and other Intellectual Property
14.1 We either own or licence the intellectual property rights in the content of our courses.
14.2 You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements
or other works, promote, create similar websites or courses based on our works, or in any way exploit
or allow others to exploit any of our content in whole or in part except as expressly authorised by us.
14.3 Other than for the purposes of your personal use of our course content in the manner intended by us,
we do not grant you any other express or implied right or license to use our content, or our intellectual
property.
15 Security
15.1 We make efforts to maintain the security of our services however participation is at your own risk.
15.2 Continuous accessibility to our website or member areas is dependent upon third party services. As a
result, these items may be inaccessible from time to time.
16 Disclaimer
16.1 Each individual's success depends on many factors including his or her qualifications, background,
personality, practice skills, environmental factors, communication skills, dedication, desire and
motivation. There is no guarantee you will duplicate and or match the results stated in our materials,
courses or publications.
16.2 You warrant to us that, to the best of your knowledge, you suffer from no medical or physical condition
or disability (‘impairment’) that will or might increase the normal risks associated with participation in
the course.
17 Limitation of liability
17.1 You warrant that you have current and valid professional indemnity insurance and have the appropriate
qualifications and registration to participate in the course. You understand that we are relying on this
warranty.
17.2 This clause 17 is not intended to limit the application of the Australian Consumer Laws (ACL) and each
subclause is subject to the application of the ACL.
17.3 Either party’s liability for any claim arising from this agreement will be reduced by the extent to which
the other party’s negligence contributed to the liability.
17.4 We make no warranties or representations about the suitability, reliability, availability, timeliness or
accuracy of anything contained on our website or produced by us as part of the training or courses. To
the maximum extent permitted by law, anything contained on our website, within our courses, or in
any coaching, mentoring or online groups is provided on an ‘as is, where is’ basis with no warranty.
Specifically, we make no warranty that the training program is suitable for your intended use, that you
will benefit from participation in our program or that you will achieve your desired scope of practice
outcomes.
Course Terms And Conditions Page 7 of 7
17.5 We exclude all liability for consequential or incidental damages suffered by you or any other person
arising out of this agreement.
17.6 You agree the total aggregate liability to us for any claim(s) by you in respect of any service we provide
to you together with any other claim(s) arising out of this agreement is limited to the total amount
actually paid by you for our training services in the 12 months prior to the date of the latest claim or, at
our election, the resupply of the services.
17.7 You release us from all liability, loss damage, injury or expense suffered or incurred by you in
connection with your participation in the course, the information we supply to you or the training
environment or venue we deliver the training in (subject to that loss being caused or contributed to by
our negligence).
17.8 This limitation of liability applies to the fullest extent permitted by law, and survives any termination or
expiration of this agreement, or your use of our services.
18 Indemnity
18.1 You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses
(including without limitation court costs, collection costs, and reasonable legal fees), suffered by us or
any third party, related to:
a) your unauthorised use of our services; or
b) your breach of these terms and conditions or a warranty contained within them.
19 Applicable law
19.1 This agreement is governed by the laws of Queensland, Australia. You agree to be subject to the
jurisdiction of the courts of Queensland if there was a serious dispute between us without reference to
conflict of laws provisions.
19.2 You may provide notice to us by email at robyn@dentalhealthnetwork.com.au. We may provide notice
to you via email or other electronic means.
20 Relationship
20.1 You agree that no joint venture, partnership, employment, or agency relationship exists between us as
a result of this agreement or use of our services.
21 Validity
21.1 If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to
applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the
invalid or unenforceable provision will be deemed replaced by a valid, enforceable provision that most
closely matches the intent of the original provision, and the remainder of the terms and conditions will
continue in effect.
22 Privacy
22.1 You agree to the collection of your personal information as set out in our privacy policy
https://www.dentalhealthnetwork.com.au/