Training Provider: Dental Health Network

Address: PO Box 2524 Chermside Centre, QLD 4032

Website: www.dentalhealthnetwork.com.au

Email: events@dentalhealthnetwork.com.au

When you read words “DHN”, “us”, “our” or “we”, it means Dental Health Network Pty Ltd ABN 78 647 015 156 and includes our officers, employees, agents and assigns, and the words “you”, “participant”, “student” or “your” means you, a user enrolling in one of our online CPD programs (‘program’).

By enrolling in our program, you agree to be bound by these terms and conditions (‘terms’), as well as our website terms of use, website disclaimer and our privacy policy.

Please read these terms carefully before purchasing a program. If you do not agree with any of these terms, or our other documents, please do not purchase a program.

We may update these terms from time to time and will email the updated version to those enrolled in our program. Unless you advise us otherwise, updates will take effect 14 days after we email out the updates.

We have included a ‘last updated’ date above to help you keep track of any changes.
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1. HOW DO YOU PURCHASE A PROGRAM?

1.1. Programs, together with their inclusions, will be listed on our website. The program description will also have information about target participants (and minimum qualifications if applicable), whether the program is ‘on-demand’ or will feature on a specific date, and pricing information.

1.2. Please be sure you meet the minimum qualifications for a program before purchasing a program.

1.3. You must create an account to purchase a program. You must be over 18 years old to create an account and use our services.

1.4. When creating an account, you agree:

~ to provide true and correct details when you set up your account

~ to keep your username and password secure and confidential and not to share your access with anyone else

~ to accept electronic communications from us (you may unsubscribe from these at any time however if we cannot email you this may impact our ability to supply the services you have requested)

~ to keep your contact details up to date

~ not to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others, including our presenters, other members and our staff

~ to make any payments due associated with your account when they are due

~ to contact us if you believe that your account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity or security breach

1.5. We reserve the right to suspend, terminate or disable your account if we believe you are in breach of any of these terms.
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2. CPD AVAILABILITY FROM PROGRAMS

2.1. Our website will list the expected CPD outcomes of the program you are applying for. The expected CPD outcomes may not apply to you if you have selected a program that is not suitable for your qualifications (eg if it is outside of your scope of practice).

2.2. As you are aware, CPD outcomes and the ability to apply CPD learnings for your continual development as a dental health professional are based on a self-assessment process. We provide you with content in the program that we reasonably believe will be valuable for your continued professional development, however the final responsibility for your self-assessment remains with you.
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3. PROGRAM INCLUSIONS AND ADDITIONAL ITEMS

3.1. Our website will list the program inclusions and expected date for the program however we reserve the right to make changes:

~ to the program date if necessary. We will aim to confirm dates prior to the program expected start date however sometimes dates may change on short notice.

~ to the program inclusions. For example, if we have arranged particular speakers, we may have to change a speaker on short notice if they become unavailable on the program date. We will aim to ensure the altered inclusion is of a similar or better quality than what was advertised.
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4. YOUR RESPONSIBILITY AS A PARTICIPANT

4.1. You must take responsibility for your own learning. You take full responsibility for your successes, failures, actions and inactions in relation to your participation in the program.

4.2. If confidential or sensitive information is shared by the presenter or another participant in the program, you agree to keep this information confidential or private.

4.3. We may make available ‘members areas’ for enrolled students. This may be on our website or via closed Facebook groups or similar.

4.4. You must comply with any code of conduct or similar policy we publish to our website or distribute to you. If there is no specific code or policy, we expect you to show common courtesy and respect when participating in the program, forums, or making business or social connections through the member areas. You must be respectful. If commenting on our social media or in relation to us, the same expectations apply.

4.5. We are not obliged to monitor the posts and materials published to areas within our control on the internet however we reserve the right to review any posts and remove posts or material if we consider them inappropriate.
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5. PAYMENTS AND DEPOSITS

5.1. The currency used for payment of a program is $AUD.

5.2. Payment can be made via the payment platform on our website or as otherwise notified to you. The full amount for the program is payable up front.

5.3. Once you pay for a program, we allow a 24 hour cooling off period if you change your mind about your purchase. You may request a full refund of your purchase price during the cooling-off period by making your request by email to events@dentalhealthnetwork.com.au. Once the cooling-off period expires, there are no refunds offered for the program, whether you choose to participate in the program or not.
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6. RECORDING OF PROGRAM

6.1. You may not make any digital recording (whether audio, video, photographic, streaming or by other method – including selfies or screen shots) of any part of the program.

6.2. You acknowledge that DHN will video, photograph or otherwise digitally record the program and you irrevocably authorise us to use any image, likeness or recording of you in any manner we chose without reference to or payment to you, for example if you appear in a question and answer session. At our discretion we may use technology to de-identify your part in a recording, rather than remove you from the recording.
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7. SHARED CONTENT AREAS

7.1. Content in our members areas or closed Facebook group (‘communal areas’) may be contributed by third parties and is not endorsed by us. The person contributing that content is responsible for what they have provided. If you have any concerns about that content, you should contact the author directly.

7.2. Our goal is for participants to be able to share experiences or ideas, ask questions or discuss aspects of the program. Due to the nature of the some of the expected topics, and that there may be participants with varying levels of experience or knowledge, some of the shared information may be incorrect, inaccurate or misleading.
Please take care accessing information of third parties shared in our communal areas.

7.3. You must at all times remember your professional responsibilities when sharing content in our communal areas.

7.4. You agree you will not post content that:

~ Is inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful.

~ Is negative, rude or attacking (don’t be a jerk to others).
Is intended to spruik your ideas or services or use ‘pitching’ or lead generation. This means you may not sell products or services, direct users to blogs, websites or affiliate products or ask members to join other groups, communities or investment areas. This applies both as direct posts and private messages.

~ Is information or advice that should only be given by a professional in the area. For example, interpretation of an area of law or clinical advice.

7.5. You warrant that you hold the necessary rights and interests to use any material you add to our communal areas (your content) and that no part of your content infringes any privacy rights, confidentiality rights or third party intellectual property or other rights, including copyright and trademark rights.

7.6. By submitting your content, you irrevocably grant to us a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services to you or for our business purposes, both now and in the future.

7.7. You indemnify us against any claims made for breach of intellectual property rights in respect of your content.
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8. COPYRIGHT, TRADEMARKS AND OTHER INTELLECTUAL PROPERTY

8.1. We either own or licence the intellectual property rights in the content of our program.

8.2. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements or other works, promote, create similar websites or courses or programs based on our works, or in any way exploit or allow others to exploit any of our content in whole or in part except as expressly authorised by us.

8.3. Other than for the purposes of your personal use of our program content, in the manner intended by us, we do not grant you any other express or implied right or license to use our content, or our intellectual property.
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9. SECURITY

9.1. We make efforts to maintain the security of our services however participation is at your own risk.

9.2. Continuous accessibility to our website or member areas is dependent upon third party services. As a result, these items may be inaccessible from time to time.
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10. DISCLAIMER

10.1. Each individual's success depends on many factors including his or her qualifications, background, personality, practice skills, environmental factors, communication skills, dedication, desire and motivation. There is no guarantee you will duplicate and or match the results stated in our materials, program or publications. Case studies may not be typical.

10.2. While we aim for our content to be contemporary, we do not accept any responsibility for errors or omissions. There may be typos, inaccurate or out-of-date information.

10.3. Our program material is intended for use within Australia and the content may not be suitable for other jurisdictions.
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11. LIMITATION OF LIABILITY

11.1. This clause 11 is not intended to limit the application of the Australian Consumer Laws (ACL) and each subclause is subject to the application of the ACL.

11.2. Either party’s liability for any claim arising from this agreement will be reduced by the extent to which the other party’s negligence contributed to the liability.

11.3. We make no warranties or representations about the suitability, reliability, availability, timeliness or accuracy of anything contained in our program. To the maximum extent permitted by law, anything contained on our website, within our program, or in any coaching, mentoring or online groups is provided on an ‘as is, where is’ basis with no warranty. Specifically, we make no warranty that the training program is suitable for your intended use, that you will benefit from participation in our program or that you will achieve your desired scope of practice outcomes.

11.4. We exclude all liability for consequential or incidental damages suffered by you or any other person arising out of this agreement.

11.5. You agree the total aggregate liability to us for any claim(s) by you in respect of our program or arising out of this agreement is limited to the total amount actually paid by you for our program.

11.6. You release us from all liability, loss damage, injury or expense suffered or incurred by you in connection with your participation in the program or the information we supply to you as part of the program.

11.7. This limitation of liability applies to the fullest extent permitted by law, and survives any termination or expiration of this agreement, or your use of our services.
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12. INDEMNITY

12.1. You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees), suffered by us or any third party, related to:
~ your content in a communal area;
~ your unauthorised use of our program; or
~ your breach of any part of these terms and conditions or a warranty contained within them.
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13. APPLICABLE LAW

13.1. This agreement is governed by the laws of Queensland, Australia. You agree to be subject to the jurisdiction of the courts of Queensland if there was a serious dispute between us without reference to conflict of laws provisions.

13.2. You may provide notice to us by email at events@dentalhealthnetwork.com.au. We may provide notice to you via email or other electronic means.
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14. RELATIONSHIP

14.1. You agree that no joint venture, partnership, employment, or agency relationship exists between us as a result of this agreement or use of our services.
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15. VALIDITY

15.1. If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed replaced by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the terms and conditions will continue in effect.
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16. PRIVACY

16.1. You agree to the collection of your personal information as set out in our privacy policy https://www.dentalhealthnetwork.com.au/terms.

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